Terms & Conditions

1. Definitions

In these Terms and Conditions:

• "Company," "we," "us," or "our" refers to Verdant Owl, a business consulting practice based in Bangkok, Thailand.
• "Client" or "you" refers to individuals or organizations engaging our consulting services or using our website.
• "Services" refers to the consulting services described on our website and in engagement agreements.
• "Engagement Agreement" refers to the written agreement specifying scope, deliverables, timeline, and fees for specific consulting work.
• "Website" refers to our online presence accessible at veerdantoos.pro.

2. Acceptance of Terms

By accessing our website or engaging our services, you agree to these Terms and Conditions. If you disagree with any part of these terms, please do not use our website or services.

You must be at least 18 years of age and possess legal capacity to enter into binding agreements. By using our services, you represent that you meet these requirements.

3. Services Description

We provide professional business consulting services including:

• Organizational Diagnostic Review: Assessment of internal operations and organizational structure
• Strategic Growth Advisory: Guidance on market expansion and strategic planning
• Leadership Alignment Program: Facilitation for senior teams to strengthen communication and decision-making

Specific services, deliverables, and timelines are detailed in individual Engagement Agreements. Website descriptions provide general information but do not constitute binding commitments. Actual services are governed by signed Engagement Agreements.

4. Engagement Process

4.1 Initial Consultation

Initial consultations are provided to determine whether our services align with your needs. These conversations are exploratory and do not create consulting obligations unless followed by a written Engagement Agreement.

4.2 Engagement Agreements

All consulting engagements require written Engagement Agreements signed by both parties. These agreements specify:

• Scope of work and specific deliverables
• Timeline and key milestones
• Fees and payment terms
• Confidentiality provisions
• Termination conditions

4.3 Client Responsibilities

Clients are responsible for providing timely access to necessary information, personnel, and resources as outlined in Engagement Agreements. Delays in client cooperation may affect project timelines.

5. Fees and Payment

5.1 Fee Structure

Consulting fees are specified in individual Engagement Agreements. Standard service pricing is displayed on our website but may be adjusted based on project scope and client circumstances.

5.2 Payment Terms

Unless otherwise specified in Engagement Agreements:

• Invoices are payable within 14 days of issuance
• Payment is accepted in Thai Baht via bank transfer or other agreed methods
• Late payment may incur interest charges at 1.5% per month

5.3 Expenses

Extraordinary expenses (travel outside Bangkok metropolitan area, specialized materials) are billed separately with prior approval.

6. Intellectual Property

6.1 Company Materials

Our methodologies, frameworks, templates, and general consulting materials remain our intellectual property. Clients receive limited licenses to use deliverables for their internal business purposes.

6.2 Client Information

Clients retain ownership of their proprietary information shared during engagements. We maintain confidentiality as specified in Engagement Agreements and professional standards.

6.3 Website Content

All website content, including text, graphics, logos, and design elements, is protected by copyright and may not be reproduced without written permission.

7. Confidentiality

We treat client information with professional confidentiality. Specific confidentiality terms are detailed in Engagement Agreements. Generally:

• Client information shared during engagements is kept strictly confidential
• We do not disclose client names or engagement details without permission
• Confidentiality obligations survive engagement completion
• Exceptions exist for legal requirements or protecting our interests in disputes

8. Disclaimers

8.1 Professional Advice

Our consulting services provide professional business guidance but do not constitute legal, accounting, or financial advice. Clients should consult appropriate licensed professionals for specialized advice.

8.2 Results

While we strive to provide high-quality recommendations, we cannot make specific outcome promises. Implementation success depends on many factors including client execution, market conditions, and organizational dynamics.

8.3 Website Information

Website content is provided for informational purposes. We make reasonable efforts to maintain accuracy but do not warrant completeness or currency of all information.

9. Limitation of Liability

To the maximum extent permitted by Thai law:

• Our total liability for any engagement is limited to fees paid for that specific engagement
• We are not liable for indirect, consequential, or special damages
• We are not liable for losses resulting from client implementation decisions
• Liability limitations do not apply to damages caused by willful misconduct or gross negligence

10. Indemnification

Clients agree to indemnify us against claims arising from client misuse of deliverables, implementation of recommendations against our advice, or client violations of applicable laws or regulations.

11. Termination

11.1 By Client

Clients may terminate engagements with written notice. Fees for work completed and committed resources are payable upon termination.

11.2 By Company

We may terminate engagements if client breaches payment terms, fails to provide necessary cooperation, or if circumstances make continued work impractical.

11.3 Effect of Termination

Upon termination, clients receive deliverables for completed work phases. Confidentiality obligations and intellectual property provisions survive termination.

12. Dispute Resolution

12.1 Governing Law

These Terms and Conditions are governed by the laws of Thailand. Any disputes are subject to the exclusive jurisdiction of Thai courts in Bangkok.

12.2 Informal Resolution

Before pursuing formal proceedings, parties agree to attempt good-faith negotiations to resolve disputes. Direct discussions often lead to mutually acceptable solutions.

12.3 Mediation

If negotiations fail, parties may agree to mediation before pursuing litigation. Mediation costs are shared equally unless otherwise agreed.

13. General Provisions

13.1 Entire Agreement

For consulting engagements, Engagement Agreements constitute the entire agreement between parties and supersede prior discussions. These website Terms and Conditions govern general website use.

13.2 Severability

If any provision is found invalid, remaining provisions continue in effect.

13.3 Waiver

Failure to enforce any provision does not constitute waiver of future enforcement rights.

13.4 Assignment

Clients may not assign rights or obligations without our written consent. We may assign rights to successors in business transfers.

13.5 Notice

Official notices should be sent to [email protected] or our registered address.

14. Changes to Terms

We may update these Terms and Conditions periodically. Material changes will be posted on our website with updated effective dates. Continued use of our website or services after changes constitutes acceptance.

Existing Engagement Agreements remain governed by terms in effect when signed unless both parties agree to amendments.

15. Contact Information

For questions about these Terms and Conditions: